Well Pet Clinic at 21800 North Shangri-La Drive #16 in Lexington Park, Maryland

Customer Reviews about Well Pet Clinic

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  Sad but oh so True. Went for my 1:30 appointment to get heartworm tests completed on both of my dogs. Tests came back negative but unfortunately they will now still be at risk for a couple of weeks and might require another heartworm test before this is all said and done. After the exam and I paid the $97 for the 2 heartworm test, and wanted to purchase the medication to prevent deadly heartworm virus. Well-Pet informed me that they do not carry Revolution (topical medication since neither dog can take pills) and they don't have a topical medication to replace it. Ok, understandable. Now I gave them the name of the online service that does carry Revolution but she absolutely refused to work with that service even under these circumstances and while rushing me out of there she continued to go on and on about how awful my online service was to them, which at that time we were more concerned with how we were going to get the medication that I just paid almost $100 for them to do the testing. Well-Pet informed me that she will give me a hard copy prescription but doesn't think anyone will accept it. What? ok than what am I to do. I contacted the online service myself and they told me that all Well Pet needs to do is authorize the tests, that's it. She was not concerned about my dogs or us. I never did anything wrong to those people, we have donated lots of items to their causes. I figure ok maybe today things will be different. I called and the girl who answered said she was willing to authorize via my online service this time. Great I called the online service they said I would have it soon as they rec'd authorization, all is good. Nope, the other lady called my husbands phone to "remind" him of the conversation yesterday which he wasn't there for, he left out of frustration after we paid, I stayed and waited for the hardcopy prescription. Well- Pet suggested that I change my online service to suit them. Excuse me, this would of all been good to know prior to the exam for one and I am not comfortable with just giving my credit card number to any online service and the service that I use has been my service for years. I trust them! Now I have to mail in a prescription wait for the online service to receive it before they can send me the revolution product to protect my 2 dogs from the deadly heartworm virus. Just one bug bite is all that it takes for a dog to get heartworm and this process can take up to 2 weeks, when all that Well Pet Clinic needed to do was authorize the test to the online services and my product would be sent out today and I would have it within 24 hours. Tell me, how would you rate that kind of treatment? Maybe WellPet Clinic is too good for our family, there rates were hirer than my vets anyway. I went to them yesterday because my vet couldn't see the dogs for a few more days. Sadly I wish I would of waited those days because in the long run my dogs wouldn't wait as long for their preventive medication.
  October 16, 2017

  by Terri G.
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  They make owning a pet and taking care of your pet properly very inexpensive. Shots, nuder, spayed, adopt, Cats, Dogs. Not sure if they take all types of animals or just dogs and cats. Wouldn't hurt to ask. Great people they have the heart the want the will to Keep every animal they can healthy.
  December 21, 2016

  by Amber Jenkins

Opening hours Closed now

Tomorrow: 11:00 am — 03:00 pm

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About Well Pet Clinic in Lexington Park